Amount of time patients spent on waiting lists for specialist advice reduced through teleconsultations
Silesian Center for heart Diseases (SCCS) is one of the leading medical centers in Poland specialized in diagnosing and treating heart defects in children and adults. SCCS needed a solution to help increase productivity of the organization and to facilitate a greater patient turnover, and installed Skype for business in the hospital to better facilitate communication between primary care and cardiac specialists.
Skype for business created the capability of teleconsultation between primary care and cardiac physicians, reducing the time between diagnoses and starting proper treatment. Skype integration with email made it easier to arrange appointments, transfer documentation, X-rays and medical images, thus reducing wait time for appointments.